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Student FAQ
Subject
Tutoring Overview
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General Information
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What services do you provide?
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Registration and Assignment
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How do I register to receive tutoring?
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How are tutors assigned to students?
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What if a tutor cannot be assigned to me?
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The Tutoring Session
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How many hours of tutoring can I have?
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What should I bring to my session?
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What happens during a tutor session?
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Meeting your Tutor
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What if I need to cancel an appointment?
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Group Tutoring
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What should I bring to a group tutor
session? · Additional Courses
Subject Tutoring Overview
Where are you located?
The Subject Tutoring
Program is located in Academic Support Programs on the third floor
of the McCormick Building, room 421.
We can be reached
by telephone at 617-287-6550 or by e-mail at tutoringprogram@umb.edu.
Our office hours are Monday through Friday, 9:00am to 5:00pm.
What services do you provide?
The Subject Tutoring
program offers individual and/or group tutoring to students enrolled
in 100-200 level courses in the College of Liberal Arts and College
of Science and Mathematics at U-Mass Boston. Information on course
areas in which you can register on-line can be found on the Subject
Tutoring Homepage at: Who
are the tutors?
Subject Tutoring
Program tutors are predominantly undergraduate students who are recommended
by faculty for their proficiency in the subject area. When
can I meet a tutor?
Meeting times depend
on tutors’ schedules. We will try to match you with a tutor whose
schedule matches yours, and your tutor will try to accommodate you,
but please keep in mind that meeting times are ultimately up to the
tutor.
Tutoring is regularly
offered during the spring and fall semesters. Tutoring may be offered
for some courses during the summer session; check with the staff in
our office for info. How do I register to receive tutoring?
First, before registering
for tutoring, be sure that you are registered in a 100-200 level course
in the College of Liberal Arts and College of Science and Mathematics. Again, information
on course areas in which you can register on-line can be found on
the Subject Tutoring Homepage at:
Then, be ready to
provide us with the following information:
Finally, provide
us with the information above by filling out our online registration
form
After completing
and submitting the registration form, you will get an email confirming
your registration. After we receive
your registration form, we will try to match you with a tutor based
upon the days and times you have listed. You will then receive
a second email letting you know whether or not you have been assigned
a tutor and what further action you need to take.
How are tutors assigned to students?
Tutors are assigned
to students based upon schedule compatibility. The more available
meeting times you provide, the better your chances of getting a tutor
are. Also, there may be courses for which only group tutoring sessions
are available. You can check group tutoring availability for your
course by clicking on the group tutoring button on the menu at the
top of your student profile page. Be sure to include these times as
available in the schedule you complete when you register online.
What if a tutor cannot be assigned to me?
There are several
possible reasons for this. You will be sent an email notifying you
if we cannot assign you a tutor, and that email will tell you the
reason. See section What do I do when I get an email that says
a tutor cannot be assigned to me? in the FAQ section: Students- FAQ-
Registering for Online Subject Tutoring
How many hours of tutoring can I have?
Your tutor is limited
to meeting with you no more than 1 hour per week if you meet with
them individually and 1.5 hours per week if you meet in a group
session. If you need more assistance, we encourage you to make
use of your instructor’s office hours.
What should I bring to my session?
Briny any class handouts
or study materials that you think will be of assistance to you during
the individual tutor session. Most importantly, bring questions for
your tutor. The tutor is there to answer your questions about the
material.
What happens during a tutor session?
The format of the
1-hour individual tutor session is determined collaboratively by you
and your tutor. Perhaps you’ll spend the entire hour covering one
particularly difficult section in your course. Or, you and your tutor
may discuss several topics within that time period.
Where do I meet my tutor?
Once you have been
assigned to work with a tutor, your tutor will email you with a meeting
time and location. Be sure to email your tutor back to confirm this
appointment.
What if I need to cancel an appointment?
If, for some unavoidable
reason, you are unable to meet your tutor, please contact your
tutor at least 24 hours in advance by telephone or email. If you
miss a meeting with your tutor and haven’t given 24 hours’ notice
beforehand, you will seriously jeopardize your privilege to receive
tutoring in the future. Your tutor is paid an hourly rate for time
spent with you. If you don’t show, your tutor doesn’t get paid!
Please be responsible;
there are many people requesting help and tutors have limited availability.
What is group tutoring?
A group tutor session
(sometimes called a workshop) is a weekly hour and a half question
and answer forum between one tutor and two or more students. All of
the students in a session are enrolled in the same course.
What should I bring to a group tutor session?
Bring any class handouts
or study materials that you think will be of assistance to you during
the group tutor session. You should also, most importantly, bring
any questions you have about the material.
Am I eligible to receive tutoring in more
than one course? How do I request tutoring for additional courses?
You may receive tutoring
for any 100-200 level course in the College of Liberal Arts and College
of Science and Mathematics. To request tutoring for additional courses
after you have registered, login to the system with your loginID and
password and then click “Add Course” in the top menu bar. Again, information
on course areas in which you can register on-line can be found on the
Subject Tutoring Homepage at:
If your question is not answered here or in any other section of the FAQ, please feel free to contact us at tutoringprogram@umb.edu or check with the front desk staff in Academic Support Programs, M-3-421.
Last Updated: 1.20.04 by Heather Caunt |
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