Top Ten List of Group Problems

Problem

How to minimize

1.- Floundering

Make sure the mission is clear and everyone understands what is needed to move forward

2.- Overbearing experts

Have an agreement among team members that there are no sacred cows and that all team members have the right to explore all areas

3.- Dominating participants

List ‘balance participation’ as a goal and evaluate regularly. Practice ‘gate keeping’ to limit dominant participant

4.- Reluctant participant

Ask opinions of quiet members and encourage by validation. Require individual assignments and reports.

5.-Unquestioned acceptance of Opinion

Ask for supporting data and reasoning. Accept and encourage conflicting ideas.

6.-Rush to accomplishment

Confront those doing the rushing and remind them not to compromise the best solution. Make sure a consensus is reached

7.-Attribution of motives to others

Reaffirm agreement that the group sticks to the scientific approach. Ask for confirmation of data

8.-Discounting or Ignoring group members’      statement

Promote effective listening. Support the discounted person. Talk off-line with anyone who continually discounts other team members

9.-Wanderlust:digression and tangents

Follow an agenda with time estimates. Keep the topics in full view of the team and direct the conversation back to the topic

10.-Feuding team members

Focus on ideas, not personalities. Get adversaries to discuss the issues off-line or get them to agree to a standard behavior during meetings.

Fogler and LeBlanc, Prentice Hall

 

-Each member should take the initiative to make it work.