Top Ten List of Group Problems
Problem |
How to minimize |
1.- Floundering |
Make sure the mission is clear and everyone understands what is needed to move forward |
2.- Overbearing experts |
Have an agreement among team members that there are no sacred cows and that all team members have the right to explore all areas |
3.- Dominating participants |
List ‘balance participation’ as a goal and evaluate regularly. Practice ‘gate keeping’ to limit dominant participant |
4.- Reluctant participant |
Ask opinions of quiet members and encourage by validation. Require individual assignments and reports. |
5.-Unquestioned acceptance of Opinion |
Ask for supporting data and reasoning. Accept and encourage conflicting ideas. |
6.-Rush to accomplishment |
Confront those doing the rushing and remind them not to compromise the best solution. Make sure a consensus is reached |
7.-Attribution of motives to others |
Reaffirm agreement that the group sticks to the scientific approach. Ask for confirmation of data |
8.-Discounting or Ignoring group members’ statement |
Promote effective listening. Support the discounted person. Talk off-line with anyone who continually discounts other team members |
9.-Wanderlust:digression and tangents |
Follow an agenda with time estimates. Keep the topics in full view of the team and direct the conversation back to the topic |
10.-Feuding team members |
Focus on ideas, not personalities. Get adversaries to discuss the issues off-line or get them to agree to a standard behavior during meetings. |
Fogler and LeBlanc, Prentice Hall
-Each member should take the initiative to make it work.