Professor
Ittig's academic degrees:
Ph.D., Cornell
University
M.S., Purdue
University
B.S., State
University of New York at Buffalo
Selected
Research Papers:
The
Real Cost of Making Customers Wait, International Journal of
Service Industry Management, Vol. 13, No. 3, 2002.
A
Seasonal Index for Business, Decision Sciences, Vol. 28, No. 2,
1997.
Planning
Service Capacity When Demand is Sensitive to Delay, Decision Sciences,
Vol. 25, No. 4, 1994. Also, v26, n1, 1995, p. U2.
A Model for Planning Ambulatory
Health Services, Management Science, Vol. 24, No. 10, 1978.
Comparison of Efficient Seasonal Indexes, Journal of Applied Mathematics and Decision Sciences,
Vol. 8, No. 2, 2004.
Selected
Review Articles (pdf format):
Investment Decisions, Decision Line*, Vol. 40, No. 2,
2009.
Higher Education Decisions, Decision Line, Vol. 38,
No. 5, 2007.
Health Insurance Decisions, Decision Line, Vol. 37,
No. 1, 2006.
Textbook Decisions, Decision Line, Vol. 36, No. 1, 2005.
Boomer Decisions, Decision Line, Vol. 35, No. 4, 2004.
Diversity Decisions,
Decision Line, Vol. 34, No. 4, 2003.
Global
Warming Questions and Decisions, Decision Line, Vol. 33, No. 5,
2002.
A New
Forecasting Reference Work, Decision Line, Vol. 33, No. 1, 2002.
Professor
Ittig's Curriculum Vitae